Forum Replies Created
Please refer to BIOS updates for autorun BIOS – https://azulletech.com/topic/updating-access-bios-firmware/CrisMember
If your device is failing to boot, please try this:
1) Unplug the device from the power
2) Press/Hold the power button for 45s and release
3) Plug the power back in and boot.
Should the device not boot, try the steps 2 more times.CrisMember
Please view this video for more details:CrisMember
I am having the same problem too. It’s not hot, but keeps shutting off after a few minutes.
Please restore your device and update us on whether or not the issue persists.CrisMember
We have not tested performance for streaming, however you can record streaming media directly full screened from any device that’s HDMI.
Computer -> TV will look like this in setup ” COMPUTER -> Recorder medium -> TV “, or TV box -> Recorder medium -> TV.
You’ll be looking for a USB controlled HDMI IN to HDMI OUT device such as: http://www.avermedia.com/gaming/#product
As I mentioned, this is untested but theoretically will work.
As for recording youtube content, you can google YouTube to MP4 or whichever format you care to download as.CrisMember
In other BIOS I have found the auto wake feature in Power tab –> Automatic power on –> Wake up on alarm –> Daily event –> etc. Is this functionality possible with the Quantum Access PC Stick? Thanks!
This is something we’ve wanted to implement into our devices. Please sign up for our news letter to be up to date with any releases and road map updates.CrisMember
The BIOS has a lot of settings. Where can we get documentation that explains them? Thank you.
This is something we can work on, however we are making some BIOS tests prior to getting started. Thank you for your suggestion.CrisMember
Yes. I know. Are you aware of any with a female plug?
Unfortunately I have not come into any female dummy plug listing.CrisMember
Preferably S3, but any true sleep state will work besides LPI or Hibernate.
We’ve let our staff and software engineers aware of this request. Please sign up for our news letter to receive updates on changes, releases and promos!CrisMember
Any plans to sell your products, notably the mini PCs, through other vendors or Amazon France for example? If I order on this site, shipping is $50 which is quite prohibitive.
Thank you for reaching out to us. We are looking into expanding our reach, however there are many things to consider such as returning of products and support for your time zone.CrisMember
The timeout options are in the advanced tab. Please be careful with what is changed here as you could potentially unintentionally brick your device.CrisMember
The dummy plugs I have found all have a male HDMI connector which requires a female-to-female adapter and makes it stick out a lot. Can you recommend one with a female connector? Thank you.
You’re correct, the HDMI dummy plugs are mostly male and will require a female coupler to work.CrisMember
Same situation is hapenning to me but the link above to get the new W10 drivers fails. Can you post a new link ?
Try the link again.CrisMember
Is there a way to turn off the power output on the USB port when the system goes to sleep or when it is shutdown? I have a 2.5″ hard drive attached and it keeps running all the time. I would like it to spin down when not in use. Perhaps there is a BIOS setting for this?
There are timeout options, but they will affect tshooting procedure if you choose to restore or manually install another OS at a later time. Our recommendation would be to disconnect the USB drive when not using it.February 17, 2016 at 09:36 in reply to: Audio \"Stutter\" when SpeedStep (EIST) is enabled #3703CrisMember
Please disable any energy saving option in BIOS. Though these processors and platform rely on being able to throttle, you can lessen the effect of it.CrisMember
Please download and keep this restore as a back up.February 9, 2016 at 09:36 in reply to: Cloning Quantium-Byte Device using Acronis Advanced Backup 11.5 #3625CrisMember
Do you have a Microsoft Windows driver for the particular eMMC in the device?
we do not have this, it should be PnP.CrisMember
I have 2 Mele Q.B.’s and 2 Azulle Q.B.’s …
The Mele’s came Win8.1 and the Azulle Win10 …
Besides the software , what are the differences between the 2 ?
The layout of the Azulle must be somewhat different
( switch on rear ( Much Nicer ) ) , but is the circuit otherwise
the same ?
The reason I ask :
The Win10 ( after upgrade ) on the Mele seems to be faster .
Especially the Edge browser . The Azulle takes way longer
to load pages of any size at all ……..
Assuming the same circuit , I ‘ d ascribe that to software .
The Azulle ( unlike the Mele ) has a sort of soft backround
hash on white pages . I ‘ ve switched drivers etc . to no avail .
This could be either software , or something in the board
layout ? Any insight appreciated ………….
As per our phone conversation, do not hesitate to reach us again.CrisMember
So is Azulle working on a driver update so that this issue will be resolved (eventually) without having no sleep functions? Or will this be resolved by microsoft?
We’ve corrected the issue by releasing a new revision.
Thank you.February 1, 2016 at 10:10 in reply to: Cloning Quantium-Byte Device using Acronis Advanced Backup 11.5 #3568CrisMember
My customer purchased FOUR Azulle A-1043 QB units and I wish to clone the fully configured one to the other three using Acronis Advanced Backup 11.5. I can boot the the Acronis Boot Media USB but the SSD can’t been seen. I need the correct drivers for the controller chip-set and SSD, and any others, to add to the bootable media.
We’re not sure that the eMMC is compatible with Acronis. We would recommend using DD command (Any compatible linux distro such as gparted) or clonezilla.CrisMember
Is the jumper included with the Quantum Byte currently distributed on Amazon? I require the Power On Power Loss feature and want to make sure I’m able to do this.
What do I need to get exactly?
All the bytes on Amazon are currently available and shipped with the autorun jumper.CrisMember
On the original boot image, I power on the table and it immediately shows a:
Windows failed to start….
Info: An unexpected error has occured
I booted to the recovery USB WINPE drive, but DiskPart is not able to list the eMMC drive.
Did the eMMC just die? Anyone else experience this?
I did this BIOS upgrade and it seemed to work, but the Power On Power Loss feature is still not working. I have a pre-jumper version of the Quantum Byte, so I’m not sure if the newest version of the BIOS (linked above) can work without the jumpers. Is there an older version of the BIOS that has the Power On Power Loss feature that I could try?
Please download this: */Software/BIOS/Byte/Quantum%20byte%20Auto%20Run%20BIOS%20V130.zip
Then unplug the device, and reseat the power connection.
The device should turn off and back on.CrisMember
I’m trying to get my QA to run headless, and to access it via VNC. However, whether I boot it from powered off, or unplug it from my TV, on the VNC viewer I get some really odd behavior. The screen as I see it in VNC Viewer blinks a couple times, I can see the mouse pointer move when I give an input, and then after about 5s, the screen goes black, and the pointer turns into a tiny little box. I’ve updated the Intel HD graphics drivers from the Azulle support page, and have so far left the BIOS stock. About a year and half ago, the Intel NUCs were having similar issues, but I don’t fancy kludging together a HDMI to VGA adapter with resistors wrapped in tape, or buying a female-female HDMI adpater to use a HDMI monitor emulator. Also, with Windows 8.1 (Bing), I don’t see a simple way to enable remote desktop from a Mac without trying some risky 3rd party software. I also don’t want to upgrade to Win10 yet, because a few applications I need aren’t tested on the latest Windows builds.
Please use an HDMI dummy plug.CrisMember
Yea …… Closest I can find to a universal fix :
But too complicated for me .
I’ll wait until there’s a uefi version of unebootin’ or somesuch .
I will try this, however the issue doesn’t stem from EFI, it comes from the OS compatibility WITH EFI on a 32 bit platform. Debian is catered for 32 bit EFI, therefore it makes it a great OS to begin working with, however there are still issues such as sound and Bluetooth. WiFi could be fixed by compiling drivers or installing a natively supported USB wifi adapter.