Windows no activate

Home Forums Quantum Access Windows no activate

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  • #22587

    jbarrera
    Participant

    Hi, I restored my Quantum Access today and I got the message “windows is not activated”. I follow the step like manual and download the restore file several times with the same result. Could you help me ?

    s/n QAL2017110099

    thanks

  • #22595

    Azulle Support Team
    Keymaster

    Helo jbarrera,

    Thank you for using our forums. Could you confirm if the unit had Windows Home before? If that was the case, then check the follow settings:

    • That you can reach microsoft.com
    • That your timezone and time are properly set

    Also if you used Microsoft account in the unit before please add it again.

    Do not hesitate to contact us directly if you need further assistance.

    Best regards.

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