Windows no activate

New Home 2019 Forums Quantum Access Windows no activate

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    • #22587
      jbarrera
      Participant

      Hi, I restored my Quantum Access today and I got the message “windows is not activated”. I follow the step like manual and download the restore file several times with the same result. Could you help me ?

      s/n QAL2017110099

      thanks

    • #22595
      Azulle Support Team
      Spectator

      Helo jbarrera,

      Thank you for using our forums. Could you confirm if the unit had Windows Home before? If that was the case, then check the follow settings:

      • That you can reach microsoft.com
      • That your timezone and time are properly set

      Also if you used Microsoft account in the unit before please add it again.

      Do not hesitate to contact us directly if you need further assistance.

      Best regards.

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