- February 19, 2018 at 20:12 #21998
Put my BRAND NEW Quantum Access into the TV, and booted it up.
I spent over 6 hours downloading updates, and NOW it says that it is an unauthorized version of Windows……according to the troubleshooter, the version on the stick is an upgrade from an earlier version of windows, and is only Windows Home.
The label on the device is QD10-ID:3259341324878
The label on the box is: QA20171123298
At the least I need the authorization code, or I need an RMA because I don’t have 4 or 6 days to screw with thing.
- February 28, 2018 at 13:58 #22132
Azulle Support TeamKeymaster
Thank you for using our forums. We are very sorry for the inconvenience. Please send us an email to email@example.com with the information mentioned in your POST. We will find your unit’s key license so you can activate your system without an issue.
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