Windows 10 Not Authorize

New Home 2019 Forums Quantum Access Windows 10 Not Authorize

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    • #22126
      oguedes
      Participant

      Turn on BRAND NEW Quantum Access

      After windows updates try to change display settings and get message
      We can’t activate Windows on this device as previous version of Windows was not activated prior to upgrading to Windows 10.
      Go to store to buy genuine Windows. Error code 0x803F7001

      The label on the device is QD10-ID:3259341318685

      The label on the box is: QA20171123395

      If not help, I will be returning item to Amazon Prime within 3 days, and not buy or recommend again.

      Thank you

      oguedes@yahoo.com

    • #22133
      Azulle Support Team
      Spectator

      Hello oguedes.

      Thank you for using our forums. We are very sorry for the inconvenience. Please send us an email to @azulletech.com”>support@azulletech.com with the information mentioned in your POST. We will find your unit’s key license so you can activate your system without an issue.

      Best regards.

    • #22140
      oguedes
      Participant

      This issue was promptly resolved by tech support.

      Thank you.

      oguedes@yahoo.com

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