Windows 10 Not Authorize

New Home 2019 Forums Quantum Access Windows 10 Not Authorize

  • Author
  • #22126


    Turn on BRAND NEW Quantum Access

    After windows updates try to change display settings and get message
    We can’t activate Windows on this device as previous version of Windows was not activated prior to upgrading to Windows 10.
    Go to store to buy genuine Windows. Error code 0x803F7001

    The label on the device is QD10-ID:3259341318685

    The label on the box is: QA20171123395

    If not help, I will be returning item to Amazon Prime within 3 days, and not buy or recommend again.

    Thank you

  • #22133

    Azulle Support Team

    Hello oguedes.

    Thank you for using our forums. We are very sorry for the inconvenience. Please send us an email to with the information mentioned in your POST. We will find your unit’s key license so you can activate your system without an issue.

    Best regards.

  • #22140


    This issue was promptly resolved by tech support.

    Thank you.

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