- March 24, 2016 at 05:41 #4193
Window 10 is have major issues with the stick , Windows 8.1 work like a charm . I am having issues that WiFi would just disappear . I would reboot the stick and still no WiFi at all , i check my modem /router it working fine since i can see my dual WiFi on my phone . This a major problem with out WiFi my sticks are useless. I ordered two more sticks hopefully they have windows 8. 1 however If they don’t you should put and image or an iso with windows 8.1 so i can revert my sticks form 10 to 8 .
A loyal but extremely frustrated customer ,
- April 3, 2016 at 15:33 #4343
I’ve had the same issue , it’s usually fine but then tonight I turned it on and there no wifi existence anywhere just a Red Cross on the toolbar in right hand corner – have you had any joy? Did you do the chipset and wifi download ?
- April 10, 2016 at 00:42 #4392
I’m having the same issue, I’ve been on Windows 10 since December though, and it just quit today.
- April 14, 2016 at 19:48 #4437
Bought the stick a few days ago and upgraded to Windows 10 immediately. Wifi connection is staying on and connected to the router, but apps won’t connect to the internet. Disconnect and reconnect to the wifi, and it works again for a few minutes, then stays connected to the router but again apps can’t find the internet.
Running a ping on it from another computer I can see that it actually stops pinging the instant I try to load a webpage. But not every time, just occasionally. There are also a few dropped packets here and there.
- June 15, 2016 at 22:55 #5153
Same problem. Worked fine out of the box. Windows 10 downloads updates. WiFi gone. No hope. Wasted time in device manager. Searching microsoft answers…. A Macintosh is starting to sound appealing. Amazon replaced the stick. Second one has *exact same problem*. Works fine out of box. Go through windows setup. Downloads updates. Boom. Wifi gone.
Will be sending this back to Amazon and looking at a Chromebox.
- June 16, 2016 at 16:26 #5160
Azulle Support TeamKeymaster
This is a known issue from Microsoft and Windows 10, the reason for this behavior could be either an incompatibility between the Win8.1 drivers and Win10 or due the Windows 10 Update. The best approach and the one we recommend is to re-install the driver again, you can find it here:
Also you will need to allow the PC to keep the Wi-Fi connection active when the system goes to sleep mode. Here are the steps:
1- Go to Settings
2- Select System
3- Chose Power & Sleep and check the box
You can see more details about this issue, as long with other possible fixes, in these links:
- This reply was modified 3 years, 2 months ago by Azulle Support Team.
- This reply was modified 3 years, 1 month ago by Azulle Support Team. Reason: added screenshots
- This reply was modified 3 years, 1 month ago by Azulle Support Team.
- December 26, 2016 at 17:18 #9609
I encountered this problem – apparently when I had inadvertently pressed the button & put the computer to sleep. The WiFi adapter had disappeared and I couldn’t get it back. I downloaded & installed the WiFi driver referenced in this article. (Note: one has to run the Setup.exe and not the install.bat)
After reboot, my wifi reappeared.
I then tried to follow the second step of the instructions. However, in my Win10 – there is no option to “to keep the Wi-Fi connection active when the system goes to sleep mode”.
Has this changed due to a Windows update? In any case, I am glad to have my wifi back!
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