- February 25, 2017 at 15:40 #11211mfgiulianoParticipant
USB 2.0 keeps failing. Is there a driver update that can fix this?
- March 1, 2017 at 14:03 #11303Azulle Support TeamSpectator
We are very sorry to read that. Let me ask you some questions:
Are the USB 3.0 working properly?
Did you change something on the BIOS? Disable the USB port or alter its behavior ?
Have you tried different USB devices on the unit to confirm the malfunction ?
Could you please reinstall the drivers for the chipset:
Let us know any progress and do not hesitate to contact us directly if you need further assistance. We’re available mon-fri 9am-5pm est, you can reach us directly, via email: @azulletech.com”>firstname.lastname@example.org, through live chat or via phone: 786 233 6769
- March 3, 2017 at 20:21 #11378mfgiulianoParticipant
Thank you Luis I will try the reinstall. No haven’t touched the Bios or disable the port. The 3.0 ports are working fine. Will let you know how I do.
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