USB 2.0 Fails

Home Forums Azulle Byte Plus USB 2.0 Fails

  • Author
    Posts
  • #11211

    mfgiuliano
    Participant

    USB 2.0 keeps failing. Is there a driver update that can fix this?

    • This topic was modified 2 years, 6 months ago by   mfgiuliano.
  • #11303

    Azulle Support Team
    Keymaster

    Hello,

    We are very sorry to read that. Let me ask you some questions:

    Are the USB 3.0 working properly?
    Did you change something on the BIOS? Disable the USB port or alter its behavior ?
    Have you tried different USB devices on the unit to confirm the malfunction ?

    Could you please reinstall the drivers for the chipset:
    ftp://ftp.azulletech.com/Software/Drivers/Byte%20Plus/Latest%20chipest%20driver.zip

    Let us know any progress and do not hesitate to contact us directly if you need further assistance. We’re available mon-fri 9am-5pm est, you can reach us directly, via email: support@azulletech.com, through live chat or via phone: 786 233 6769

    Best regards

  • #11378

    mfgiuliano
    Participant

    Thank you Luis I will try the reinstall. No haven’t touched the Bios or disable the port. The 3.0 ports are working fine. Will let you know how I do.

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