“Simple” IR remote not working

New Home 2019 Forums Azulle Byte 3 “Simple” IR remote not working

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    • #25956
      pa32dude
      Participant

      Is there some trick to making the simple IR remote which comes with the Byte3 actually work? I am assuming the sensor is to the lower left of the power button. The light on the remote flashes when I push buttons, but nothing happens. My Windows 10 installation is pretty much right out of the box, just ran through the setup.

    • #26037
      Azulle Support Team
      Spectator

      Hello pa32dude,

      Welcome the Azulle forums. Please try the follow:

      • Remove the battery in the control, wait 1 minute, put everything on place and try it again
      • Get closer to the unit and try to use the on/off button

      Let us know if you need further assistance.

      Best regards

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