Scratch sound quality.

New Home 2019 Forums Tech Support Scratch sound quality.

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    • #3471
      Jason
      Guest

      I experience poor sound quality from my Byte.

      I’ve verified that the TV, Input, HDMI cable work with out the “scratch” with another device as well as replicating the “scratch” with another display device and Byte.

      This happens in Plex, NetFlix, Play, it’s nondiscriminating.

      Any suggestions on eliminating this annoyance?

      Thank you,
      Jason

    • #3522
      Cris
      Member

      I experience poor sound quality from my Byte.

      I’ve verified that the TV, Input, HDMI cable work with out the “scratch” with another device as well as replicating the “scratch” with another display device and Byte.

      This happens in Plex, NetFlix, Play, it’s nondiscriminating.

      Any suggestions on eliminating this annoyance?

      Thank you,
      Jason

      Hello Jason,

      Please update the drivers, you can download them from here: Latest Intel Chipset Drivers

      Additionally, we would try a different HDMI cable and make adjustments to any options in ” Control Panel\Hardware and Sound\Sound — Default “TV” playback / Enhancement tab”

      Please email us at @azulletech.com”>support@azulletech.com

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