Running Q.Access headless? Having issues

New Home 2019 Forums Quantum Access Running Q.Access headless? Having issues

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  • #3528

    Justin

    Good evening,

    I’m trying to get my QA to run headless, and to access it via VNC. However, whether I boot it from powered off, or unplug it from my TV, on the VNC viewer I get some really odd behavior. The screen as I see it in VNC Viewer blinks a couple times, I can see the mouse pointer move when I give an input, and then after about 5s, the screen goes black, and the pointer turns into a tiny little box. I’ve updated the Intel HD graphics drivers from the Azulle support page, and have so far left the BIOS stock. About a year and half ago, the Intel NUCs were having similar issues, but I don’t fancy kludging together a HDMI to VGA adapter with resistors wrapped in tape, or buying a female-female HDMI adpater to use a HDMI monitor emulator. Also, with Windows 8.1 (Bing), I don’t see a simple way to enable remote desktop from a Mac without trying some risky 3rd party software. I also don’t want to upgrade to Win10 yet, because a few applications I need aren’t tested on the latest Windows builds.

  • #3538

    Cris
    Member

    Good evening,

    I’m trying to get my QA to run headless, and to access it via VNC. However, whether I boot it from powered off, or unplug it from my TV, on the VNC viewer I get some really odd behavior. The screen as I see it in VNC Viewer blinks a couple times, I can see the mouse pointer move when I give an input, and then after about 5s, the screen goes black, and the pointer turns into a tiny little box. I’ve updated the Intel HD graphics drivers from the Azulle support page, and have so far left the BIOS stock. About a year and half ago, the Intel NUCs were having similar issues, but I don’t fancy kludging together a HDMI to VGA adapter with resistors wrapped in tape, or buying a female-female HDMI adpater to use a HDMI monitor emulator. Also, with Windows 8.1 (Bing), I don’t see a simple way to enable remote desktop from a Mac without trying some risky 3rd party software. I also don’t want to upgrade to Win10 yet, because a few applications I need aren’t tested on the latest Windows builds.

    Hello Justin,

    Please use an HDMI dummy plug.

    • #3705

      Dean

      The dummy plugs I have found all have a male HDMI connector which requires a female-to-female adapter and makes it stick out a lot. Can you recommend one with a female connector? Thank you.

  • #3713

    Cris
    Member

    The dummy plugs I have found all have a male HDMI connector which requires a female-to-female adapter and makes it stick out a lot. Can you recommend one with a female connector? Thank you.

    Hello Dean,

    You’re correct, the HDMI dummy plugs are mostly male and will require a female coupler to work.

    • #3720

      Dean

      Yes. I know. Are you aware of any with a female plug?

  • #3813

    Cris
    Member

    Yes. I know. Are you aware of any with a female plug?

    Hello Dean,

    Unfortunately I have not come into any female dummy plug listing.

    • #4935

      Ali Erturk TURKER

      Dear Cris,

      People had similar headless issues with Intel Compute Stick. But as you will see here https://communities.intel.com/message/348857#348857 , issues have been solved with the bios update: https://downloadcenter.intel.com/download/25506 and in the release notes it says “Fixed issue when the Compute Stick is not attached to a monitor does not work with the Ubuntu SKU”.

      I kindly ask you to release a bios update with this issue fixed. Personally I don’t want to use a female2female adapter with a dummy plug, which makes this adapter look “ugly”.

      Regards,
      Ali

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