Quantum Acess Plus shuts down during graphics driver update

New Home 2019 Forums Tech Support Quantum Acess Plus shuts down during graphics driver update

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    • #23182
      christopherkilshaw
      Participant

      While trying to update the graphics drivers on my quantum access plus, the unit just shuts down. No errors and no logs.

    • #23203
      Azulle Support Team
      Spectator

      Hello christopherkilsh,

      Thank you for using our Forums. Which drivers exactly are you installing ? Please use this one:

      https://downloadmirror.intel.com/27780/a08/win64_15.40.38.4963.zip

      It is common that in the middle of the installation the screen blinks or goes black for a couple a seconds.

      Best regards.

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