Quantum Access SSD/flash storage gone

Home Forums Quantum Access Quantum Access SSD/flash storage gone

  • Author
    Posts
  • #23166

    quantum broken
    Participant

    I have a quantum access that used to have 32gb of storage total, but some of that storage has vanished: windows shows only 13.5 gb. Before you ask, no, this is not 13 GB available, 13 GB total. As in, Windows thinks I only have 13.5 GB total, and of that, I am down to 700MB available.

    Ever seen this before? Please help?-brian

  • #23169

    quantum broken
    Participant

    Tried extending the volume , showed success, but volume 0 (C:) shows 13gb as size
    volume 1 as system at 100 mb
    volume 2 as recovery at 800mb

  • #23206

    Azulle Support Team
    Keymaster

    Hello quantum broken,

    Thank you for reaching out to us. Have you tried to perform a factory restore in the device? That will redo the partitions in the unit:

    https://azulletech.com/topic/quantum-factory-restore/

    Let us know if that solves the issue and do not hesitate to contact us directly if you need further assistance.

    Best regards

You must be logged in to reply to this topic.

Login here

Register here