Quantum Access SSD/flash storage gone

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  • #23166

    quantum broken

    I have a quantum access that used to have 32gb of storage total, but some of that storage has vanished: windows shows only 13.5 gb. Before you ask, no, this is not 13 GB available, 13 GB total. As in, Windows thinks I only have 13.5 GB total, and of that, I am down to 700MB available.

    Ever seen this before? Please help?-brian

  • #23169

    quantum broken

    Tried extending the volume , showed success, but volume 0 (C:) shows 13gb as size
    volume 1 as system at 100 mb
    volume 2 as recovery at 800mb

  • #23206

    Azulle Support Team

    Hello quantum broken,

    Thank you for reaching out to us. Have you tried to perform a factory restore in the device? That will redo the partitions in the unit:


    Let us know if that solves the issue and do not hesitate to contact us directly if you need further assistance.

    Best regards

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