quantum 10 keeps switching off

New Home 2019 Forums Tech Support quantum 10 keeps switching off

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    • #2840
      alex
      Guest

      Hello my quantum 10 wont start, gets so far then switches off. Have tried reinstalling numerous times, but works for maybe 30mins then switches off can anyone help as it is now out of warranty

    • #3212
      Cris
      Member

      Hello Alex,

      Please check temperatures of the device during a shutdown.

      Additionally, can you trigger the shutdown? Please reply to @azulletech.com”>support@azulletech.com

    • #3784
      Jason
      Guest

      I am having the same problem too. It’s not hot, but keeps shutting off after a few minutes.

    • #3877
      Cris
      Member

      I am having the same problem too. It’s not hot, but keeps shutting off after a few minutes.

      Hello Jeff,

      Please restore your device and update us on whether or not the issue persists.

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