quantum 10 keeps switching off

New Home 2019 Forums Tech Support quantum 10 keeps switching off

  • Author
    Posts
  • #2840

    alex

    Hello my quantum 10 wont start, gets so far then switches off. Have tried reinstalling numerous times, but works for maybe 30mins then switches off can anyone help as it is now out of warranty

  • #3212

    Cris
    Member

    Hello Alex,

    Please check temperatures of the device during a shutdown.

    Additionally, can you trigger the shutdown? Please reply to support@azulletech.com

  • #3784

    Jason

    I am having the same problem too. It’s not hot, but keeps shutting off after a few minutes.

  • #3877

    Cris
    Member

    I am having the same problem too. It’s not hot, but keeps shutting off after a few minutes.

    Hello Jeff,

    Please restore your device and update us on whether or not the issue persists.

You must be logged in to reply to this topic.

Login here

Register here