No Video after BIOS Splash Screen

New Home 2019 Forums Quantum Access No Video after BIOS Splash Screen

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  • #2937

    Victor

    I have my quantum access for a month and it was working well until this morning when my Windows 10 fails to start.
    It shows the BIOS splash screen “Quantum Access v1.2.0” but there’s no video or no Windows startup after that. The unit stays on as I see the BLUE LED remain on.
    Is there a fix to it.

  • #3088

    Cris
    Member

    Hello Victor,

    Please refer to this post for a manual restore: https://azulletech.com/topic/quantum-factory-restore/

    Let us know if you experience any additional issues after the device has been restored.

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