No Audio and Sound after reinstalling windows 10

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    • #23214

      Hi everyone,
      After reinstalling windows 10 on my Quantum Byte the sound/audio is not working (it says “No audio output device is installed”). I searched on the internet compatible drivers for Quantum Byte cannot find any.

      Can someone help please?


    • #23242
      Azulle Support Team

      Hello Lumeka,

      Thank you for using our forums. Let us provide you a couple of solutions:

      Check for the Default Playback device:

      If that doesn’t work please install the follow driver:

      Shutdown the display, shutdown the device, disconnect the HDMI. Now turn the display on and plug the HDMI back, wait 10 seconds and boot the device. Refer back to the steps above to verify.

      Let us know any progress. If you have further questions or concerns, do not hesitate to reach out to us directly, via email, or through live chat.

      Best regards

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