- January 4, 2018 at 12:04 #21772nurhalim88Participant
Hi, I am using Windows 10 Latest updates. The standby button on the Lynx works great. Once I wake the PC up Lynx is not working anymore unless i restart the PC. Please advice.
- January 5, 2018 at 15:02 #21775Azulle Support TeamSpectator
Thank you for using our forums. Please make sure that the remote is in the proper mode. Once you turn on the computer just toggle between the modes by pressing the IR Learn, the LED should blink blue meaning that you can start using it again.
Do not hesitate to contact us if you need further assistance.
- January 5, 2018 at 19:52 #21778nurhalim88Participant
I tired pressing IR Learn several times but still end up failed.
When I pressing standby button Windows goes into Sleep Mode, Lynx start blinking blue light which means Lynx not detect the USB dongle.
Then I turn on the computer again then blue blinking light stop but Lynx still not working.
I need to restart this computer and start windows all over again just to make sure Lynx working again.
Please help to solve this.
- February 9, 2018 at 12:55 #21916Azulle Support TeamSpectator
Thank you for the update. Have you tried removing the dongle and connecting it again? Also can you try with a different PC, just to confirm if the behavior is the same.
- February 6, 2019 at 14:10 #26544smithmalParticipant
You might want to set you USB ports in your BIOS to never sleep/stay active. You could also try different USB ports on your PC and/or hooking up the dongle to a USB hub.
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