- October 15, 2017 at 18:22 #18900
I just started using the LYNK and really like it. The only issue I have is that is seems to drift away from the cursor after i move it around several times. For example if I point the LYNK directly where the cursor is on the TV and then activate the mouse. In a matter of 8 to 10 movements it will not be lined up it will be of by 6 inches or so and the more you use the worst it gets. It just presents a bit of a hassle as during a time of searching, I have to recenter before I’m finished with the task at hand. I did a calibration and It is still happening. Is this to be expected or Is there something else i need to try to remedy the issue
- October 19, 2017 at 07:27 #19083
I would be interested to know also. Mine does the same thing. Multiple monitors and TVs and using the remote on different PC’s. I find myself leaning way over or having the remote almost at ground level sometimes lol. Easy enough to reset but still a pain in the posterior.
- November 1, 2017 at 15:04 #19701
Azulle Support TeamKeymaster
Thank you for using the Azulle Forums. Regarding this issue, that is not the proper behavior for our Lynk remotes. Please reach out to our support email so we can arrange an RMA and test them here and provide you a fix or a replacement. We cover our devices with one-year manufacturer warranty and we will make sure that your next unit doesn’t give any issue.
Reach us directly at firstname.lastname@example.org or at 786 233 6769, we’re available mon-fri 9am – 10pm eastern time.
- February 6, 2019 at 14:04 #26541
I think there is also a way to recalibrate the remote (see the manual which is also linked on the Lynk’s product page.
- August 26, 2019 at 07:29 #28999
I have just purchased a Lynk and am using it with a Byte 3. TV is the screen. I too am experiencing the same problem with the mouse / pointer continuously drifting. Is there a solution to this problem please? I cant find a manual for the Lynk on the Azulle website / support area at all?
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