Keyboard Draining Battery Issues

New Home 2019 Forums Tech Support Keyboard Draining Battery Issues

Viewing 1 reply thread
  • Author
    Posts
    • #5592
      West Steinacker
      Guest

      Hello Quantum View Support,

      After recently buying your product I immediately noticed the battery issues when the keyboard is plugged in to the device. Overnight I often loose 50% of the tablet’s battery when it is plugged into the keyboard case. Might there be a way to fix this issue? Additionally windows often makes sounds of the keyboard disconnecting and reconnecting as I move the keyboard’s orientation. This orientation issue occurred even before I upgraded to Windows 10, however I have not observed the battery life issues when I was running 8.1. Please advise to how I can fix the keyboard battery life issues as I like to use it as a case, also please let me know if the sounds of the keyboard disconnecting is normal, and please let me know of any settings or tips I can use to conserve battery. Lastly, in regard to the light sensor, I cannot disable it through the advanced battery settings under ambient light sensor. Is there a way to turn it off or is it not routed through the OS? And for those who have encountered issues with upgrading to Windows 10, I am delighted to say the OS does not have the display issue where the display will fail to start after sleep. Thank you for the great product!

    • #5594
      West Steinacker
      Guest

      And in regards to which product I have it is the Quantum View 10.1 Full HD Intel Adom Z3735F.

Viewing 1 reply thread

You must be logged in to reply to this topic.

Login here

Register here