- August 31, 2018 at 15:10 #23957Azulle Support TeamSpectator
This Post is intended for the Azulle Access 3 and the Azulle Byte 3
If you are looking how to do the factory restore on the Quantum Access or the Quantum Byte, please use this link[/url]
If you are looking how to do the factory restore on the Azulle Access Plus or the Azulle Byte Plus, please use this link[/url]
The restore process is nearly identical across the 3rd gen of our devices, it requires a freshly erased and formatted USB drive (NTFS) and named WINPE. The only difference is the file used to restore.
Follow these steps:
1 – Download the proper factory restore media file from our FTP, make sure that you use the latest version.
2 – Prepare a USB drive, has to be formatted as NTFS and named WINPE
3 – Decompress the restore file and copy all files inside the new folder to the root of the USB drive.
4 – Insert the USB on one of the ports, and boot from it. In order to do that, start tapping the DEL key as soon as you turn on the device. Once in the BIOS (the blueish screen) move to the last tab Save & Exit and override the boot by selecting your USB.
5 – Wait for the process to finish, reboot the computer and you will be received with the new Windows.
You can watch this video from the Factory restore for the Quantum units(the main difference with them is that they use FAT32, you need to use NTFS) as a visual idea:
Do not hesitate to contact us directly if you have any questions or concerns.
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