EFI she'll version 2.31 [5.8] ????

New Home 2019 Forums Quantum Access EFI she'll version 2.31 [5.8] ????

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    • #11362

      When I hook my mini Quantum Access Azulle PC Stick this is what I get. Any help appreciated.

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    • #12189

      Hello lilburg,

      Thank you for choosing Azulle. We apologize for the inconvenience, this typically happens because the OS is not on the very top of the boot list on the Bios. You could reinstall the OS once again and it should place it at the very top, below i have included instructions on how to perform a factory restart on the Quantum Access. keep in mind that this method will delete all programs, videos, pictures, music, etc… It will only reinstall the default programs and Windows in this process also installing the default Drivers. Below i have included instructions on how to perform the factory restart on the Quantum Access. Further more if you need assistance or have any other questions or concerns please do not hesitate to contact us, We’re available Mon-Fri between 9am and 5pm est and can always email us at @azulletech.com”>support@azulletech.com anytime.

      1 – Download the factory restore files Quantum Access Recovery Files (click here to download)
      2 – Prepare a USB drive, has to be formatted as FAT32 and named WINPE
      3 – Decompress the restore file on the root of the USB Drive, meaning that you will have all the folders on the very root of the drive
      4 – Insert the USB on one of the ports, and boot from it. In order to do that start tapping the DEL key as soon as you turn on the device. Once in the BIOS (the blueish screen) move to the last tab Save & Exit and override the boot selecting your USB.
      5 – Wait that the process finish, reboot the computer and you will be received with the new Windows

      You can watch this video from the Factory restore for the Quantum units as a visual idea https://youtu.be/LJXGXiBpsVs

      Kind Regards,
      George Gonzalez
      IT Department

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