Corrupted SSD after Windows 10 Updates failed due to insufficient storage

New Home 2019 Forums Azulle Byte 3 Corrupted SSD after Windows 10 Updates failed due to insufficient storage

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    • #25543
      dmteerlink
      Participant

      My Byte 3 crashed after the installation of an M.2 SSD and dup’ing the 29GB system “disk” to the M.2 based on other posts on this forum. I had to add storage since the device couldn’t complete the Win 10 1803 update on the original drive due to lack of disk space.
      At first it looked like it worked, but the M.2 became corrupted once Windows “fixed” then proceeded with the updates. It started doing a PXE boot at some point, and the updates started to halt in the middle of PowerShell update scripts. It went downhill from there.

      Question: Is there a firmware update available for the Byte3?
      And,
      Should I just undo/remove all the previous WIndows updates and hope a more current & comprehensive one will work?

    • #25607
      Azulle Support Team
      Spectator

      Hello dmteerlink,

      We are very sorry for the inconvenience. It sounds like the BIOS couldn’t see the Windows Boot Manager or for some reason it changed the order of the boot options.

      Is there a firmware update available for the Byte3?

      We have available the 1893 version and we are planing to release the new firmware (1809) on Dec. Meanwhile you can always install the latest version directly from the MS servers. Please use the follow video as tutorial on how to perform a regular Windows installation:

      Using this tool from Microsoft to make a USB bootable with the latest Windows build https://go.microsoft.com/fwlink/?LinkId=691209

      Best regards

    • #25612
      dmteerlink
      Participant

      How does the license key get applied?

      DMT

    • #25615
      dmteerlink
      Participant

      Also, does that include MS Office like on the original OS install?
      DMT

    • #25648
      Azulle Support Team
      Spectator

      Hello dmteerlink,

      Let me address your concerns:

      How does the license key get applied?

      The key license is embedded on the unit. As soon as you connect the system to the Internet, Windows will get the proper activation.

      Also, does that include MS Office like on the original OS install?

      We don’t include MS Office on our devices. You may referring to the fact that Windows provides you a trial with Office 365, however we are not responsible for that promotion.

      Do not hesitate to contact us directly if you have further questions or concerns.

      Best regards

    • #25680
      dmteerlink
      Participant

      Created the boot USB thumb drive, but couldn’t get the bios to boot from a USB device. Gave up and booted from the Recovery partition on the original drive but installed it onto the new drive. I’ll just have to reinstall the apps onto it.

      BTW, The Partition Magic solution didn’t work and was a big waste of time…

      Still, I like the Byte3, and am glad to see the memory boosted to 8 Gig. I would hope that the new units have a larger storage capacity, 64 GB SD cards are cheap now, maybe with the Byte 4 you can fix this issue.

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