Can’t turn on PC

New Home 2019 Forums Quantum Byte Can’t turn on PC

Viewing 4 reply threads
  • Author
    • #24354

      Hi there – can anyone help please? Although the red stand by light is on the mini PC I cannot get the computer which I bought for my sister to switch on. The PC worked for two years but recently she tried to turn it on and it wouldn’t work. On my visit to her I tried but also couldn’t get it to switch on. Is there a resit button?

      The unit is the Quantum Byte. RAM 2GB DDR3L with 32 GB of memory.



    • #24437
      Azulle Support Team

      Hello jamesanjum,

      Thank you for using the Azulle Forums. First please check the power supply, could you stated that you are using the correct adapter? 12V ~ 1A. Second, have you tried with a different TV or monitor, or at least different cables?

      Finally do the follow steps:
      1- Disconnect the device from the power supply and unplug all the other cables
      2- Turn off the TV
      3- Wait 5 min
      4- Connected everything again and turn the TV
      5- Turn the device once again

      Please update us with the results.

      Best regards

      • #24606

        Hello everyone, my name is Pon, nice to meet you

    • #24610
      Azulle Support Team

      Hello ponsumkey,

      Welcome to the Azulle Forums, please start a new Topic if you need technical support or contact us directly at”>

      Best regards

    • #25955

      I have the same issue, and it was not solved by doing the above
      it worked fine for me just a few days ago, and today it simply does not turn on
      this never happened to me before

      any suggestions?

    • #26038
      Azulle Support Team

      Hello eavidan,

      Thank you for using the Azulle forums. Please reach out to us immediately so that our technicians could go over all the details to this issue and provide you a solution. You can reach us via email:”> or through our phone number: +1 786 233 6769. We’re available mon-fri 9am – 5pm eastern time.

      Best regards

Viewing 4 reply threads

You must be logged in to reply to this topic.

Login here

Register here