- August 2, 2016 at 08:17 #5607
Just brought Azulle Quantum Access w/o LAN. After hooking it up, I started trying it out. When I opened Windows 10 Store, I selected the first app I wanted to download. The Description screen came up, and five seconds later Windows Store closed! Looked around, but no clue. Any help?
- August 4, 2016 at 15:16 #5637
Azulle Support TeamKeymaster
Thank you for reaching out to us. Could you verify if you have the Windows Update service running? Do the follow:
– Click File explorer.
– Click Right Mouse button on This PC -> Select Manager
– Select Services and Applications -> Services -> double click Windows Update
– In Windows Update Properties (Local Computer) -> General -> Startup type: select Automatic -> click OK
Please, let us know if that fix the issue.
- October 20, 2016 at 16:47 #7422
Just got 4Gb version of Byte Plus with Windows 10. Same issue. Windows Store opens up, but typing in the Store search or opening any app details (before download) closes the Windows Store App. The error from Windows Events is attached below.
Tried Windows Update – fails to update. Tried clearing up Windows Store cache – doesn’t resolve the issue. Just launched Windows 10 reset without an option to keep any files or applications. This should wipe the storage and reinstall the OS. Haven’t had a chance to try Windows Update or open Windows Store app yet.
Log Name: Application
Source: Application Error
Date: 10/19/2016 9:38:18 PM
Event ID: 1000
Task Category: (100)
Faulting application name: WinStore.Mobile.exe, version: 2015.10.13.1, time stamp: 0x561cbf2e
Faulting module name: twinapi.appcore.dll, version: 10.0.10586.0, time stamp: 0x5632d2f5
Exception code: 0xc000027b
Fault offset: 0x000000000004b199
Faulting process id: 0x17a0
Faulting application start time: 0x01d22a8bbc2462b4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.10.13.0_x64__8wekyb3d8bbwe\WinStore.Mobile.exe
Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
Report Id: 483381ba-dae6-4108-b445-42451c0747b9
Faulting package full name: Microsoft.WindowsStore_2015.10.13.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
- January 1, 2017 at 20:45 #9711
I have seen this before on non stick computers, the windows store is corrupt and must be reset:
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