Cannot connect to protected Wi-Fi

New Home 2019 Forums Quantum Access Cannot connect to protected Wi-Fi

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  • #10654

    mmacagno
    Participant

    Hello.
    I have a Quantum Access stick that my company bought. It has Windows 10 Home.

    I can see the Wi-fi networks, but when I try to connect to one (protected), it does not ask for a password and it try to connects forever.

    Any suggestions?

    thanks
    mac

  • #11193

    Azulle Support Team
    Keymaster

    Hello

    Could you try this solution:

    Start -> Settings -> Network & Internet -> Manage Wi-Fi / Wi-Fi -> Manage known networks -> Left click on the name of your network -> Forget

    Let us know if that solved the issue.

    Best regards

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