- March 14, 2016 at 13:37 #4089
i was missing with bios to run openelec on quantum access however i couldn’t and now my device doesn’t recognize any USB device and , i removed the battery and kept pressing on the power on for over a minute then plugged the battery after almost a day and still i cant access bios because no USB recognition
any help is appreciated.
- June 2, 2016 at 19:12 #4951
Similar situation, any solution?
- September 17, 2016 at 08:07 #6405
Same Issue here – USB option changed and I cannot reset bios.
Already opened the unit and disconnected to only on board connector which seems to lead to the battery – left it like this for several minutes. connected. nothing changed.
Both Bios is messed up and the OS is not loading either.
Not much of a quality device and very very poor service.
- September 28, 2016 at 16:13 #6732
Azulle Support TeamKeymaster
As per our warranty policy:
If the product was modified with another operating system, Azulle is not responsible for any loss of data or damage due to a failed installation of the operating system. You may purchase another operating system, but our technical support and warranty is limited to the original operating system that came with the product. Attempting to load another OS may render the system inoperable, void the warranty, and erase the embedded product key included with the device
If you decide to disable the USB port in the BIOS, please understand that you will not able to use them, meaning that you are partially bricking the unit. That has nothing to do with quality of the device or the service.
If need further assistance or have questions or concerns, please reach to us directly to firstname.lastname@example.org or call us at 786 233 6769 mon-fri 9:00 am – 5:00 pm.
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