Audio \"Stutter\" when SpeedStep (EIST) is enabled

New Home 2019 Forums Tech Support Audio \"Stutter\" when SpeedStep (EIST) is enabled

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    • #3682


      I have a Quantum Access stick with the latest firmware, Windows 10 and the newest chipset drivers. I’ve noticed that with SpeedStep (EIST) enabled in BIOS (factory default), VLC Player audio will stutter (dropping out intermittently and returning).

      For now, as a workaround, I’ve disabled SpeedStep and that solved the problem, but for some reason, the CPU speed defaults to 0.49 Ghz, instead of the CPU’s rated 1.33 GHz, and I have noticed that the PC is a lot more “sluggish’.

      I have two questions:

      1. What, if anything, can be done to leave SpeedStep enabled AND have good VLC Player audio output?


      2. What setting needs to be changed in the BIOS to raise the CPU speed to 1.33 Ghz with SpeedStep disabled?


    • #3703

      Hello Bart,

      Please disable any energy saving option in BIOS. Though these processors and platform rely on being able to throttle, you can lessen the effect of it.

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