- October 14, 2016 at 10:27 #7246Azulle Support TeamSpectator
We have received reports about computers performing the Windows Updates and after that it seems that they are not able to power on again. These issues are associated with the updates from Microsoft and we are working with them to find a solution to correct these situations. For the moment, we recommend NOT to update the system. If you want to move to the Anniversary Update, please use this alternative.
Keep in mind that many of these updates are done automatically. We advise to avoid that behavior, in order to stop them, follow theses steps:
Press the Start key and type: “services” (without the quotes).
Click on Services and locate the Windows Update service, right click on it and select Properties
In the Startup Type section chose Disable, after that press Stop and confirm the changes clicking the OK button.
If your device has been affected for the Windows Updates, please reach out to us immediately, via email @azulletech.com”>firstname.lastname@example.org or through live chat. You can also reach us at 786 233 6769 we’re available mon-fri 9am-5pm est.
- November 22, 2016 at 16:03 #8067Michael woodhouseGuest
Has the problem with win10 updates been solved yet
- November 23, 2016 at 13:31 #8075Azulle Support TeamSpectator
- December 17, 2016 at 20:43 #9470LeonardoGuest
I´m about to receive my Azulle Access Plus with 4gb and want to know if its safe to run Windows Update or if is it better to leave the OS without updates to avoid bricking?
- March 27, 2017 at 16:03 #11842Azulle Support TeamSpectator
Please read my previous Post in the Thread, the issue has been corrected with a new restore file.
- October 22, 2019 at 18:02 #29771bigjimParticipant
I have the same issue, i.e. a couple of weeks ago there was a Microsoft update and in the morning the power indicator was flashing red. It would not start up, i unplugged it and when I powered it on the unit would still not power on, when I press the power on button it just flashes red. I have read here that this is a common problem, and you mention a restore file, but i can find it or how to use it? Thank you.
- October 31, 2019 at 16:50 #29982Victor GenaoKeymaster
If you provide me with the model of your device, I can supply the link to the restore file as well as instructions.
- This reply was modified 2 months, 2 weeks ago by Victor Genao.
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