Access 3 Keeps Crashing

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    • #31336

      My Access 3 keeps crashing probably around every 30-40 minutes, it gets worse if im trying to change settings/install drivers, I have 2 other access 3’s I have deployed in the past for signage and they’re working great but the new one is not having it, I updated it to win 10 1909, and I have installed as many drivers from the driver package that it would let me, any advice?

    • #31835
      Victor Genao

      If the device continues to fail even after a fresh OS install, I would suggest you initiate the RMA process so we can take a look at it in-house.

      To begin the process just head over to our RMA portal at and register/submit a ticket. Once received the RMA team will confirm it’s Warranty status, and respond with further instructions.

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